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Frequently Asked Questions

Yes, we have a 24hrs ( from the date of delivery ) returns policy on all products except below categories due to hygiene issues eg. lingerie, swimwear, cosmetics, etc. For details please go through the refund policy here:
We offer cash on delivery (COD) at so many locations in India depending on the pin code. The website will automatically give you the option of COD if the pin code is served through this facility or else you can email us your area PIN code on so that we can check and revert.
Just drop an email to with reference number of your purchase order. In case we have not shipped it yet, we will cancel your order, else you will have to send it back to us and we will offer you a refund or exchange.
You will receive the mail regarding your shipment details and tracking id will be provided along with the tracking URL of the courier service. Also you may visit order history page to see tracking details of your order. Click here for Order History.
Usually it takes 3-4 business days in all major cities of India, for Tier II/Tier III towns it takes 4-7 business days, for rest of the India it usually takes 7-10 business days. (Orders may get delayed if any unusual circumstances occur. We will try our best to solve as soon as possible.)
We shall be refunding you back the amount in your Wallet. You may use that amount to do any shopping on OR you may transfer the amount to your bank account by requesting us on
We shall be refunding money back into the same account via which you had paid for your purchase on
Please e-mail us on  with your purchased order number or payment transaction ID. We will immediately process the order so that you get your product as soon as possible.
We don’t Charge Delivery Fee, It’s on us.